Customer Service Associate - Work From Home - Remote

Overview

We are the world's only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.

In Short

• Join a fully remote team dedicated to providing supplemental benefits.
• Connect with union members who have requested benefits information.
• Handle inbound and outbound calls with prospective clients.
• Schedule and lead virtual benefits presentations.
• Explain available programs and coverage options clearly.
• Complete applications and documentation accurately.
• Deliver outstanding service and maintain organized client records.
• Participate in leadership training and skill development programs.
• Enjoy a flexible schedule that supports your lifestyle.
• Receive weekly pay plus performance-based bonuses.

Requirements

• Excellent communication and people skills.
• Professional, positive, and energetic approach.
• Customer service or sales background preferred, but not required.
• Basic computer skills and comfort in a virtual environment.
• Ability to collaborate effectively with all levels of the team.
• Legal authorization to work in the U.S. or Canada.

Benefits

• Full benefits package after initial period.
• 100% remote position - no commuting, no dress code.
• Flexible scheduling that supports your lifestyle.
• Weekly pay plus performance-based monthly bonuses.
• Annual incentive trips to top destinations for high performers.
• Rapid career advancement with clear promotion paths.