Work From Home Customer Service Associate - Remote

Overview

We are seeking a dedicated Work From Home Customer Service Associate to provide exceptional customer support while assisting clients with insurance-related inquiries. This role is ideal for individuals who are customer-centric, motivated, and looking for an opportunity to grow in a fast-paced industry.

In Short

• Respond to customer inquiries via phone, email, and chat.
• Offer insurance solutions tailored to clients' needs.
• Maintain customer records and update necessary documentation.
• Work independently to achieve sales and customer service targets.
• Participate in training programs to enhance product knowledge and service skills.

Requirements

• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a quiet workspace.
• Must obtain necessary insurance licensing (candidates cover their own licensing costs).
• Prior customer service or sales experience is beneficial but not required.

Benefits

• Opportunity to work from home.
• Flexible working hours.
• Growth opportunities in a fast-paced industry.
• Comprehensive training programs.
• Supportive team environment.