Customer Service Associate - Work From Home - Remote

Overview

Spade is looking for a customer service associate. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

In Short

• Drive customer satisfaction through inquiries and support.
• Handle inbound and outbound calls.
• Set appointments and perform presentations.
• Maintain extensive product knowledge.
• Complete necessary paperwork and quality control.
• Participate in leadership development.
• Flexible work hours with remote option.
• Weekly advances and bonuses.
• Long-term career progression opportunities.
• All-expenses-paid yearly office trips.

Requirements

• Strong communication skills.
• Time management skills.
• Must be 18 years or older.
• Must pass a background check.
• High school diploma required.
• Customer service or retail experience preferred.

Benefits

• Residual income opportunities.
• Full health benefits.
• Hands-on 1-on-1 training.
• Weekly advances and bonuses.
• Flexible work hours.