Customer Service Associate - Remote

Overview

Looking for a person to join our Customer Success team who has a temperament and heart for helping people.

In Short

• Join the Customer Success team.
• Help customers with basic technical issues.
• Answer questions related to online dating.
• Handle general inquiries about site rules.
• Provide technical troubleshooting assistance.
• Work fully remote.
• Part-time position with 16 - 24 hours per week.
• Pay ranges from $18 - $20 per hour, depending on experience.
• Must have a strong grasp of web functionality.
• Support customers on both desktop and mobile platforms.

Requirements

• Strong communication skills.
• Experience in customer service.
• Basic understanding of web browsers and mobile apps.
• Ability to troubleshoot technical issues.
• Familiarity with online dating platforms is a plus.
• Empathy and a customer-first attitude.
• Availability for part-time hours.
• Ability to work independently in a remote environment.
• Problem-solving skills.
• Adaptability to various customer inquiries.

Benefits

• Flexible working hours.
• Work from home.
• Competitive hourly pay.
• Opportunity to help others.
• Gain experience in customer service and technical support.
• Join a supportive team environment.
• Access to company resources and training.
• Potential for growth within the company.
• Work-life balance.
• Engage with a diverse customer base.