Senior Panel Relations Coordinator I - Remote

Overview

The Senior Panel Relations Coordinator I plays a vital role in shaping the future of media measurement by interacting with and supporting Nielsen's panel families in the US and Mexico.

In Short

• Join a global leader in media measurement.
• Interact with Nielsen panel families.
• Conduct phone interviews for onboarding.
• Guide households on equipment installation and troubleshooting.
• Ensure data collection integrity.
• Exceed performance goals related to sample quality.
• Hybrid position requiring office work and remote work.
• Bilingual proficiency in English and Spanish is essential.
• Strong communication and customer service skills required.
• Technical proficiency with computer systems is necessary.

Requirements

• Bilingual proficiency in English and Spanish.
• Strong communication and interpersonal skills.
• Technical proficiency with computer systems.
• High school diploma or equivalent experience.
• Sales experience is a plus.

Benefits

• Base salary of 21,000 MXN.
• Hybrid work position.
• Workplace computer equipment provided.
• IMSS (Mexican Social Security Institute) benefits.
• 30 days of bonus.
• 16 days of vacation after the first year.
• Life insurance provided.
• Major medical expense insurance included.
• 9% food stamps.
• 13% savings fund.
• 50% vacation bonus.