Community Engagement Manager, Games - Remote

Overview

The New York Times is looking for a Community Engagement Manager to support its fast-growing and expanding games subscription business. You will execute the strategy to engage with solvers and constructors of our games and puzzles, including the legendary New York Times Crossword, the Spelling Bee and other games. This role is remote-friendly and based in New York City. This role may require weekend work.

In Short

• Identify spaces to reach potential and existing audiences for puzzles.
• Develop existing social media platforms, such as TikTok.
• Create engaging content for the puzzle community.
• Filter audience feedback for actionable items.
• Write and moderate community forums.
• Write and edit social copy.
• Execute audience-building projects.
• Collaborate with teams to promote key moments for games.
• Support journalistic independence and the mission of The New York Times.
• Report to the Editorial Director, Games.

Requirements

• 3+ years working with social media or engagement in a consumer-facing field.
• Experience creating messaging for online audiences.
• Experience managing complex workflows.
• Proficiency with major social media platforms.
• Basic experience with web production and tools.
• Knowledge of journalism ethics and standards.
• Experience moderating online communities.

Benefits

• Opportunity to shape products that people love.
• Work with a renowned brand in the puzzle industry.
• Collaborative work environment.
• Support for professional development.
• Diverse workforce and inclusive culture.