Community Analyst - Remote

Overview

The Community Analyst serves as the frontline support for DNC Tech data and tech products, providing strategic assistance to members of the Democratic data ecosystem, including state parties and campaigns, while also collaborating with various teams to enhance user experience.

In Short

• Deliver best-in-class user support via Zendesk.
• Participate in a Community on-call rotation.
• Partner with the product team for training and rollout of new features.
• Maintain documentation of tech and data products.
• Build relationships with state party data staff.
• Gather user feedback and insights for product improvement.

Requirements

• Experience in political campaigns or state party organizations.
• Experience in externally-facing roles.
• Familiarity with VoteBuilder and other organizing tools.
• Basic understanding of SQL or similar data analysis languages.
• Desire to support the Democratic Party and improve politics.

Benefits

• Engage in meaningful work within the political ecosystem.
• Opportunity for professional development and training.
• Collaborate with a diverse team of professionals.
• Flexible working environment.