Golang Backend Developer - Trust & Safety - Remote

Overview

TextNow is looking for a smart, motivated Software Developer who is eager to learn, is passionate about our mission and seeks to improve our ability to maintain high customer satisfaction for our suite of client products.

In Short

• Maintain and refactor backend systems to improve existing detections in languages like Golang, PHP, and Python.
• Conceptualize new systems and strategies to detect, prevent and stop bad actors.
• Work with Data Science and Site Reliability teams to inform new and existing system architecture and strategy.
• Collaborate with Fraud Analyst teams to build systems and automation for improved detection of bad actors.
• Participate in a rotating on-call team responsible for site uptime and critical functions.
• Monitor and mitigate real-time threats as part of a rotating threat management team.
• Triage and debug issues affecting customers.

Requirements

• Passion for efficiency and improving user experience.
• Experience collaborating with various business verticals.
• Ability to take action and ownership of issues.
• Respectful and candid communication skills.
• Resourceful and self-starter able to work remotely.
• Critical thinking skills to understand trade-offs in coding approaches.

Benefits

• Gain real-world experience with scalable and high-performing systems.
• Contribute to affordable telecommunications solutions.
• Improve user experience through innovative solutions.