RITM of Field Office IT Systems and Operations - Remote

Overview

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

In Short

• The RITM will identify, recommend, develop, implement, and support cost-effective technology solutions in line with the organization’s strategic vision
• Ensure smooth running of the IT operations in the field, including user support, IT systems, onboarding/offboarding, domain services, communications, and connectivity
• Managing crisis situations, which may involve complex technical hardware or software problems
• Network configuration assessments, and implementing hardware/software upgrades and improvements
• Mentoring and training IT staff in the field
• Overseeing IT staff in planning and managing new office build-outs and moves
• Providing guidance and support to field office IT as they perform troubleshooting and maintenance tasks on servers, Macs, PCs, and other devices
• Partnership across sites on various IT projects
• Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems’ evaluating trends’ anticipating requirements
• This role will have a physical as well as remote administration and support aspects.

Requirements

• Demonstrated ability to manage IT systems and staff remotely and in-person through appropriate technology
• Demonstrated ability to plan and execute technology projects and system implementations effectively
• Management Skills with demonstrated experience in managing multiple projects simultaneously
• Ability and willingness to travel in the assigned regions
• Degree/diploma in Computer Science or equivalent practical experience
• Experience with our tech stack: Slack, Zoom, Google Workspace, JIRA, Confluence, Entra, Azure Active Directory, CrowdStrike, Office365, and 1password.
• Proficiency with MacOS, iOS, Android, and Windows 10/11
• Proven ability to work autonomously with limited direction and oversight while driving impactful IT initiatives

Benefits

• Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.