Admin Support Agent (Accounts Receivable) - Remote

Overview

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

In Short

• Issue invoices and monthly statements accurately and on schedule.
• Process and allocate incoming payments; reconcile customer accounts.
• Execute polite yet effective collections on overdue balances and suspended accounts.
• Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
• Maintain compliance with financial regulations and internal policies; drive continuous improvement.

Requirements

• Matric; diploma in finance/accounting advantageous.
• Prior accounts-receivable or billing experience (education or SaaS environment preferred).

Benefits

• Combine finance expertise with purpose-driven impact—keeping our learning ecosystem running smoothly.