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Lifestyle Manager - Travel - Arabic Speaking - Remote

Posted 5 days ago
Customer Service
Full Time
Worldwide

Overview

Join an award-winning travel and leisure company as a Lifestyle Manager, where you will provide exceptional service to high-net-worth clients, fulfilling their luxury travel requests and ensuring their satisfaction.

In Short

  • Work in a hybrid or fully remote capacity
  • Assist Premium Cardholders in English and Arabic
  • Design and manage complex travel itineraries
  • Handle reservations for flights, hotels, and other services
  • Prepare tailor-made travel offers and documents
  • Engage in active cross-selling of lifestyle services
  • Conduct research and create proposals
  • Maintain accurate member records
  • Represent the company and promote concierge services
  • Build strong relationships with members

Requirements

  • Fluency in English and Arabic
  • Experience in luxury travel consulting
  • Strong customer service skills
  • Ability to manage complex itineraries
  • Excellent communication skills
  • Proficient in travel booking technologies
  • Strong commercial judgment
  • Passion for travel
  • Ability to work in a team-oriented environment
  • Resourcefulness and motivation

Benefits

  • Work-life balance with flexible working options
  • Opportunity to work with a diverse team
  • Access to exclusive travel opportunities
  • Career growth within a crisis-resistant company
  • Competitive compensation package
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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