Virtual Travel & Lifestyle Reservations Specialist - Arabic Speaking - Remote

Overview

As a Virtual Travel & Lifestyle Reservations Specialist, you will be at the heart of creating unforgettable travel experiences for our members by delivering exceptional customer service.

In Short

• Deliver exceptional service to members across MENA, Europe, and Asia.
• Manage travel requests via telephone and email in Arabic and English.
• Cross-sell lifestyle services, promotions, and exclusive events.
• Conduct thorough research and prepare tailored proposals.
• Liaise with suppliers to coordinate seamless experiences.
• Maintain detailed records for members.
• Represent the company and showcase concierge services.
• Build genuine rapport with members.
• Convert requests into confirmed bookings.

Requirements

• Exceptional customer service skills.
• Fluent in Arabic and English.
• Strong communication skills.
• Detail-oriented and organized.
• Ability to work in a fast-paced environment.
• Experience in travel or hospitality preferred.
• Proficient in managing high volumes of calls and emails.

Benefits

• Opportunity to work remotely.
• Dynamic and challenging work environment.
• Chance to be part of a passionate team.
• Potential for growth within the company.