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Virtual Travel Reservations Specialist - Remote

Posted 13 weeks ago
Customer Service
Full Time
Philippines

Overview

As a Virtual Travel Reservations Specialist, you will be responsible for delivering exceptional customer service and managing travel reservations for clients in the Asia-Pacific region.

In Short

  • Deliver outstanding customer experiences.
  • Handle a high volume of calls and emails.
  • Engage with members to understand their needs.
  • Manage the reservation process seamlessly.
  • Work in a fast-paced, dynamic environment.
  • Be the primary contact for a prestigious client.
  • Ensure members enjoy the best experience.
  • Passionate about travel.
  • Attention to detail is crucial.
  • Redefine excellence in travel.

Requirements

  • Strong communication skills.
  • Ability to thrive in a fast-paced environment.
  • Experience in customer service.
  • Detail-oriented mindset.
  • Passion for travel.
  • Problem-solving skills.
  • Ability to manage high call volumes.
  • Experience in reservations preferred.
  • Willingness to engage with customers.
  • Team player attitude.

Benefits

  • Opportunity to work in a dynamic environment.
  • Be part of a passionate team.
  • Contribute to creating memorable travel experiences.
  • Work with prestigious clients.
  • Potential for career growth.
  • Flexible working hours.
  • Training and development opportunities.
  • Supportive work culture.
  • Access to travel-related perks.
  • Work remotely from the Philippines.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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