Lifestyle Manager - Remote

Overview

As a Lifestyle Manager at Ten, you will engage with members to provide personalized lifestyle solutions, utilizing your knowledge and communication skills to meet complex requests across travel, retail, and entertainment sectors.

In Short

• Fluency in Cantonese, English, and Mandarin is required.
• Engage with members to understand their lifestyle needs.
• Manage requests primarily via phone.
• Research options to exceed member expectations.
• Proactively suggest tailored lifestyle solutions.
• Act as an advisor and translator for effective communication.
• Ensure timely management of member expectations.
• Collaborate with customer satisfaction teams to resolve complaints.
• Work within a tech-focused, entrepreneurial environment.
• Join a rapidly growing global company.

Requirements

• Fluent in Cantonese, English, and Mandarin.
• Strong organizational skills.
• Passion for helping people.
• Ability to handle complex requests.
• Excellent communication skills.
• Research-oriented mindset.
• Experience in customer service or lifestyle management.
• Proactive and resourceful attitude.
• Ability to work in a fast-paced environment.
• Willingness to learn and grow within the company.

Benefits

• Opportunity to work in a global market leader.
• Access to exclusive benefits and loyalty schemes.
• Collaborative and innovative work environment.
• Potential for career growth and development.
• Engagement with a diverse team of professionals.