Lifestyle Services Manager - Remote

Overview

Flex is building a finance super app for business owners, focusing on delivering exceptional customer service and creating bespoke experiences for clients.

In Short

• Deliver exceptional customer service in a fast-paced environment.
• Respond to concierge requests and craft bespoke experiences.
• Provide personalized recommendations for dining and entertainment.
• Collaborate on cardholder-exclusive events.
• Secure reservations with a white-glove approach.
• Address guests' needs with confidence and patience.
• Ensure every interaction reflects commitment to remarkable service.
• Thrive in a role that combines sophistication with hands-on expertise.
• Work fully remote from anywhere.
• Join a rapidly growing company targeting mid-market businesses.

Requirements

• Exceptional communication skills.
• Experience in customer service or hospitality.
• Ability to thrive in a vibrant, fast-paced environment.
• Proactive and patient approach to addressing needs.
• Passion for creating unforgettable experiences.
• Strong organizational skills.
• Ability to work independently and remotely.
• Experience in event planning is a plus.
• Understanding of privacy and confidentiality in service.
• Dedication to continuous improvement in service delivery.

Benefits

• Fully remote work environment.
• Opportunity to work with a rapidly growing company.
• Engaging and dynamic work culture.
• Potential for career growth and development.
• Access to exclusive events and experiences.
• Supportive team environment.
• Flexible working hours.
• Competitive compensation package.
• Focus on employee well-being and satisfaction.
• Innovative and forward-thinking company culture.