Business Systems Analyst, Deal Desk - Remote

Overview

The Business Systems Analyst role at Teleport focuses on building and automating processes that support deal desk operations, ensuring accuracy and compliance in contract management.

In Short

• Review and validate customer contracts based on internal guidelines.
• Ensure data accuracy across systems, particularly with Salesforce.
• Collaborate with Sales and Finance on deal structuring and pricing.
• Manage customer licensing for closed-won and churned opportunities.
• Drive cross-functional collaboration for seamless deal execution.
• Conduct financial reconciliation and auditing with Accounting.
• Identify risks in deal proposals and suggest mitigation strategies.
• Utilize AI tools and automation to optimize deal desk processes.
• Manage integration of new Deal Desk systems with Salesforce.
• Act as a project manager to coordinate across teams.

Requirements

• 3+ years in a technical role focused on systems development or automation.
• Experience with AI-driven tools and workflow optimization.
• Familiarity with Salesforce Sales Cloud and GTM platforms.
• Understanding of legal and commercial contract processes.
• Strong analytical and problem-solving skills.
• Experience building systems and processes for efficiency.
• Willingness to learn deal desk operations.
• Strong collaboration and communication skills.

Benefits

• Work alongside talented professionals in a fast-paced environment.
• Opportunity to make a significant impact on company success.
• Autonomy and trust to take ownership of projects.
• Support for professional growth and development.
• Engagement with innovative technologies and methodologies.