Product Manager - Remote

Overview

Teamwork.com's mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ practice management solution enabling our customers to track, manage, and invoice their projects. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork is in acceleration mode as we set our sights to become the undisputed Project Management platform for teams who deliver client work.

In Short

• You will be responsible for the vision and product direction for these areas of the product, and how this feeds into overall product strategy.
• Understand and track market developments, determine customers' needs by undertaking customer and user research needed to inform product strategy.
• Serve as voice of the customer to your Product Team to provide the context and understanding to build the best product possible.
• Continually assess key risks and impediments to the product, team and company achieving our medium and long term goals and continuing to grow.
• Work with the Marketing team to create a unique and compelling voice to build brand awareness, relevance and reputation among target audiences.
• Liaise with other departments to guide a unified approach to customer service, sales goals, marketing efforts, and so on.
• You will report to the Product Manager responsible for Teamwork’s core work & project management offerings.

Requirements

• You have some experience as a Product Manager, preferably in the SaaS or software industry, and a track record of successfully bringing product to market.
• You’re passionate, self-motivated, and obsessed with detail. You’re a problem solver. You’re a team player, but you know when to take the initiative. You’re always learning.
• Exceptional people and communication skills, great collaborator, and ability to manage multiple priorities.
• Experience and understanding of lean and agile product development methodologies, and conducting product experiments to determine optimal solutions to meet customer needs.
• Excellent research and analytics skills, and experience undertaking primary customer/user research and ability to understand product usage data to inform product decisions.
• You have a proven track record of working independently and as part of a highly collaborative team on a variety of projects.
• Preferably some years of customer facing experience in Product Management, Marketing, Sales, Customer Success or other customer facing role.
• Have a level 8 degree in business, marketing, computer science, or another technology related discipline or demonstrable technical experience such that you can work comfortably with software developers and product designers.

Benefits

• Competitive salary
• Up to 30 days vacation
• Pension/Retirement matching
• Health plans and wellbeing programs
• Give Back program
• Educational resources and generous allowance to support development
• Inclusive policies - maternity, paternity & parent leave, as well as a focus on flexible working
• Recognition programs
• Employee Share Options (ESOP) - we mean what we say when we say, ‘act like an owner’!