Customer Success Manager - Remote

Overview

Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.

In Short

• Manage Top Accounts: Drive the growth and success of 40 high potential creators.
• Strategic Growth & Account Management: Develop and implement growth strategies for creators.
• Platform Expertise & Education: Guide creators in leveraging platform tools for growth.
• Business Expansion: Identify opportunities for creators’ business success.

Requirements

• Proven Account Management Experience: At least 2 years in customer success or account management.
• Strategic Growth Orientation: Understanding of business strategy and growth levers.
• Platform Expertise & Efficiency: Ability to educate customers on platform usage.
• Results-Driven Mindset: Track record of exceeding targets and growing business.
• Analytical & Consultative Approach: Strong analytical skills for actionable insights.
• Exceptional Communication Skills: Excellent interpersonal skills and fluency in English.

Benefits

• Remote-first culture with flexibility.
• In-person events for team bonding and strategic alignment.
• Diversity and equal opportunity employer.