Senior Business Management Analyst - Mortgage Servicing - Remote

Overview

The Senior Business Management Analyst provides specialized guidance and support in business management for the mortgage servicing area, implementing policies and initiatives to meet strategic objectives.

In Short

• Provide specialized business management guidance and support.
• Implement policies and processes to meet governance objectives.
• Perform complex reporting and analysis at the enterprise level.
• Act as a subject matter expert in business management.
• Manage business management activities across multiple areas.
• Lead initiatives supporting overall business strategy.
• Identify trends and recommend actions to management.
• Enhance operational efficiencies and productivity.
• Develop presentations and communications for management.
• Support a positive work environment promoting teamwork.

Requirements

• Undergraduate degree required.
• 5+ years of relevant experience.
• Experience in Business Support & Governance.
• Knowledge of Issue & Change Management.
• Forth party vendor management experience preferred.
• Ability to manage customer accountabilities effectively.
• Strong analytical and reporting skills.
• Excellent communication and presentation skills.
• Proficient in identifying operational improvements.
• Ability to prioritize and manage workload effectively.

Benefits

• Competitive salary and variable compensation options.
• Health and well-being benefits.
• Retirement savings programs.
• Paid time off including vacation and holidays.
• Career development and training opportunities.
• Banking benefits and discounts.
• Supportive workplace culture focused on growth.
• Access to mentoring programs.
• Regular development conversations with management.
• Commitment to diversity and inclusion.