Retail Banker I - Remote

Overview

The Retail Banker I role at TD Bank focuses on providing exceptional customer service while helping clients achieve their financial goals through personalized banking solutions.

In Short

• Engage with customers to understand their banking needs.
• Provide product recommendations and financial solutions.
• Utilize customer relationship management tools.
• Participate in customer outreach and advice activities.
• Handle teller transactions and ensure compliance with regulations.
• Build and nurture customer relationships.
• Maintain an active registration status with NMLS.
• Work in a fast-paced environment while multitasking.
• Contribute to a positive team environment.
• Participate in ongoing training and development.

Requirements

• High School Diploma or GED.
• 1+ years of customer service or sales experience.
• Excellent communication and organizational skills.
• Ability to work independently and meet deadlines.
• Proficiency in Microsoft Office.
• Experience in banking or financial services preferred.
• Ability to engage customers and educate them on products.
• Sound judgment and effective problem-solving skills.
• Notary License is preferred.
• Willingness to complete teller training upon hire.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development and training programs.
• Banking benefits and discounts.
• Supportive and inclusive work environment.
• Opportunities for mentorship and skill development.
• Engagement in community initiatives.
• Employee recognition programs.
• Access to online learning platforms.