IT Help Desk Technician - Remote

Overview

TBF/Jupiter Warranty Management is a professional automotive warranty administration services company. We provide excellent OEM warranty services solutions for Auto Dealers. We are committed to fostering a collaborative and supportive environment where our employees can thrive and grow.

In Short

• Seeking a dedicated Helpdesk Support Technician.
• Provide technical assistance and support for incoming queries.
• Address issues related to computer systems, software, and hardware.
• Resolve network-related issues.
• Excellent problem-solving skills required.
• Customer-service mindset is essential.
• Experience in Auto Dealership IT preferred.
• Passion for technology is a must.
• Collaborative and supportive work environment.

Requirements

• Technical support experience.
• Strong communication skills.
• Ability to troubleshoot hardware and software issues.
• Experience with network troubleshooting.
• Customer service experience.
• Familiarity with automotive IT systems.
• Problem-solving skills.
• Willingness to learn and adapt.
• Team player attitude.

Benefits

• Collaborative work environment.
• Opportunities for growth and development.
• Supportive team culture.
• Health benefits.
• Flexible working hours.