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Technical Writer - Remote

Posted 1 week ago
Writing
Full Time
USA

Overview

The Technical Writer at TaskUs will prepare various technical documents to effectively communicate complex information to diverse audiences, collaborating with product designers and engineers.

In Short

  • Prepare instruction manuals and other supporting documents.
  • Gather and disseminate technical information.
  • Work with technical staff to enhance product usability.
  • Organize and write supporting documents for products.
  • Use various media to aid user understanding.
  • Standardize content across different platforms.
  • Revise documents as new issues arise.
  • Collaborate with hardware engineers and SMEs.
  • Conduct research on technical topics.
  • Support customer service with knowledge bases and FAQs.

Requirements

  • 5+ years of professional writing experience.
  • Ability to understand and communicate complex information.
  • Strong technical curiosity and problem-solving skills.
  • Clear and concise writing tailored to the audience.
  • Commitment to improving team processes and standards.
  • Familiarity with web technologies and content creation tools (nice to have).
  • Programming skills in any language (nice to have).
  • Experience with graphic design tools (nice to have).
  • Experience in instructional content presentation (nice to have).
  • Bachelor's degree in a related field or equivalent experience.

Benefits

  • Competitive industry salaries.
  • Comprehensive benefits packages.
  • Inclusive work environment.
  • Support for professional growth.
  • Employee well-being prioritized.

T.U

TaskUs USA

TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions, primarily serving fast-growing technology companies across various sectors such as social media, e-commerce, gaming, and more. With a commitment to a People First culture, TaskUs has grown to approximately 45,000 employees globally, operating in twenty-three locations across twelve countries, including the Philippines, India, and the United States. The company prides itself on its inclusive environment, competitive benefits, and dedication to employee well-being, fostering professional growth and internal mobility. TaskUs is focused on innovation and excellence, ensuring that it delivers exceptional support and solutions to its clients while maintaining a strong ethical stance in its hiring practices.

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