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Systems Analyst - Remote

Posted 3 days ago
Software Development
Full Time
UK
£28,000 - £30,000/year

Overview

The Systems Analyst at Tandem will act as a bridge between business requirements and technical solutions, ensuring systems effectively support and enhance the organization’s operations.

In Short

  • Providing 2nd Line Support to internal customers.
  • Performing root cause analysis for key incidents.
  • System configuration of legacy systems.
  • Creation and maintenance of customer documentation.
  • Automation of workflows and messaging.
  • Support and maintenance of bespoke Portals.
  • Daily checks and monitoring of batch processes.
  • Working with Suppliers to resolve issues.
  • Ensuring all technical documentation is updated.
  • Communicating with stakeholders for updates.

Requirements

  • A proven track record supporting applications.
  • Demonstrable technical knowledge (SQL, Crystal Reporting).
  • Experience in the financial sector.
  • Collaborative problem-solving skills.
  • Ability to manage multiple priorities.
  • Passionate about technology products.
  • Interest in the Fintech space.
  • Understanding of complex business processes.
  • IT literacy and proficiency in Microsoft Office.
  • Understanding of software development lifecycle.

Benefits

  • 25 days annual leave plus 8 days Bank Holiday.
  • Additional day off for celebration days.
  • Buy or sell up to 5 days holiday a year.
  • Healthcare cash plan.
  • Electric Vehicle salary sacrifice scheme.
  • Cycle to Work salary sacrifice scheme.
  • Salary sacrifice Pension contribution.
  • Smart Tech scheme.
  • 10% discount on solar panels.
  • Free snacks and drinks in all offices.
Tandem Bank logo

Tandem Bank

Tandem Bank is a digital bank in the UK focused on providing fairer and greener financial solutions for hardworking individuals. With a team of over 500 employees across various locations including London, Blackpool, Cardiff, Durham, and Manchester, Tandem is dedicated to creating accessible banking experiences. The bank is on a mission to help customers reduce their carbon footprint and aims to contribute to the UK's goal of achieving net-zero carbon emissions by 2050. Tandem's core values—BRAVE, ENTERPRISING, SIMPLE, and TOGETHER—guide its operations and interactions with stakeholders, fostering a collaborative and innovative work environment.

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