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Virtual Customer Service Representative - Remote

Posted 3 days ago
Customer Service
Full Time
PH
$5 - $5/hour

Overview

We’re hiring a Virtual Customer Service Representative to assist our online shoppers. If you have experience in e-commerce support, we’d love to hear from you!

In Short

  • Provide customer support via chat, email, SMS, and phone.
  • Help with order tracking, product inquiries, and refunds.
  • Upsell and cross-sell products to boost customer satisfaction.
  • Keep accurate records and offer insights for service improvements.

Requirements

  • At least 1 year of experience in customer service or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with Shopify, CRM tools, and online shopping platforms.
  • Highly organized with an eye for detail.
  • Ability to work in a remote, fast-paced environment.

Benefits

  • $5/hour plus commissions and annual increases.
  • Paid time off and health insurance.
  • Performance incentives and career growth.
  • Work-from-home flexibility.

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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