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Online Shopping Support Specialist - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide
$5/hour

Overview

We’re hiring an Online Shopping Support Specialist to assist customers with their shopping needs. If you love customer service and e-commerce, this role is perfect for you!

In Short

  • Respond to customer inquiries via chat, email, phone, and SMS
  • Assist with order tracking, returns, and refunds
  • Recommend products and upsell when appropriate
  • Maintain accurate records and contribute to service improvements

Requirements

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented with a proactive mindset
  • Ability to work efficiently in a remote setting

Benefits

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home opportunity with career growth

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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