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Customer Support Associate (E-Commerce) - Remote

Posted 3 weeks ago
Customer Service
Full Time
Worldwide
$5/hour

Overview

We are hiring a Customer Support Associate to assist shoppers and improve their buying experience in online retail.

In Short

  • Handle customer inquiries through chat, email, phone, and SMS
  • Process orders, refunds, and returns
  • Offer product recommendations and resolve shopping concerns
  • Maintain detailed customer records
  • 1+ year of experience in customer service or e-commerce
  • Excellent communication and problem-solving skills
  • Familiarity with Shopify and CRM platforms
  • Detail-oriented and customer-focused
  • Remote work capability
  • $5/hour plus commissions and annual raises

Requirements

  • 1+ year of experience in customer service or e-commerce
  • Excellent communication and problem-solving skills
  • Familiarity with Shopify and CRM platforms
  • Detail-oriented and customer-focused
  • Remote work capability

Benefits

  • Paid time off and health insurance
  • Performance-based incentives
  • Career growth in a thriving e-commerce company

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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