Social Media Responder - Remote

Overview

As a Social Media Responder, your primary role is to engage with fans and followers on behalf of high-profile social media influencers across various online platforms. You will be responsible for responding to incoming messages in a way that maintains the influencer’s voice, fosters meaningful interactions, and enhances fan engagement. This role requires strong adaptability, quick thinking, and excellent written communication skills to ensure authentic and engaging conversations.

In Short

• Respond to direct messages, comments, and interactions across multiple social media platforms.
• Ensure that responses are timely, engaging, and align with the influencer’s persona.
• Maintain a high volume of daily interactions while ensuring personalized and meaningful conversations.
• Engage with fans across a wide range of topics, tailoring responses to individual interests.
• Keep conversations engaging and natural to build strong fan connections.
• Uphold the influencer’s brand voice while ensuring positive and professional interactions.
• Foster and sustain ongoing relationships with followers through consistent engagement.
• Encourage repeat interactions by making fans feel valued and heard.
• Help strengthen the influencer’s community and increase fan loyalty.
• Meet or exceed daily messaging targets to maintain consistent engagement levels.

Requirements

• Strong adaptability and quick thinking.
• Excellent written communication skills.
• Ability to maintain a high volume of interactions.
• Experience in social media management is a plus.

Benefits

• Work remotely from anywhere in South Africa.
• Engage with a diverse audience.
• Opportunity to work with high-profile influencers.