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Senior Content Marketing Manager (CCaaSS) - Remote

Posted 1 week ago

Overview

At Synthflow, we’re building the easiest way for businesses to create AI-powered phone agents. We’re looking for a Senior Content Marketing Manager (CCaaSS) to own and execute our content strategy, creating high-impact materials that engage enterprise customers, support sales, and strengthen our brand. This is an exciting opportunity to shape how we communicate with the market while working closely with cross-functional teams.

In Short

  • Lead Thought Leadership & Enterprise Content
  • Write and develop white papers, case studies, and research-backed reports
  • Craft compelling sales collateral, one-pagers, and pitch decks
  • Manage LinkedIn content and executive positioning
  • Collaborate with leadership for personal LinkedIn content
  • Support sales and demand generation with high-value content
  • Create compelling customer case studies
  • Work closely with design for visually engaging content
  • Ensure brand consistency across marketing materials

Requirements

  • 5+ years of experience in content marketing, B2B marketing, or enterprise sales enablement
  • CCaaS / Call Center/ Voice AI experience
  • Proven ability to create high-quality white papers and long-form content
  • Experience writing for LinkedIn and optimizing content for engagement
  • Strong storytelling skills to simplify complex topics
  • Excellent collaboration skills with cross-functional teams
  • Experience in AI, SaaS, or B2B technology industries

Benefits

  • Opportunity to shape communication with the market
  • Work closely with cross-functional teams
  • Engage with enterprise customers
  • Strengthen brand presence in the AI industry

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