Senior Content Marketing Manager (CCaaSS) - Remote

Overview

At Synthflow, we’re building the easiest way for businesses to create AI-powered phone agents. We’re looking for a Senior Content Marketing Manager (CCaaSS) to own and execute our content strategy, creating high-impact materials that engage enterprise customers, support sales, and strengthen our brand. This is an exciting opportunity to shape how we communicate with the market while working closely with cross-functional teams.

In Short

• Lead Thought Leadership & Enterprise Content
• Write and develop white papers, case studies, and research-backed reports
• Craft compelling sales collateral, one-pagers, and pitch decks
• Manage LinkedIn content and executive positioning
• Collaborate with leadership for personal LinkedIn content
• Support sales and demand generation with high-value content
• Create compelling customer case studies
• Work closely with design for visually engaging content
• Ensure brand consistency across marketing materials

Requirements

• 5+ years of experience in content marketing, B2B marketing, or enterprise sales enablement
• CCaaS / Call Center/ Voice AI experience
• Proven ability to create high-quality white papers and long-form content
• Experience writing for LinkedIn and optimizing content for engagement
• Strong storytelling skills to simplify complex topics
• Excellent collaboration skills with cross-functional teams
• Experience in AI, SaaS, or B2B technology industries

Benefits

• Opportunity to shape communication with the market
• Work closely with cross-functional teams
• Engage with enterprise customers
• Strengthen brand presence in the AI industry