Telehealth Medical Assistant - Remote

Overview

As a Telehealth Medical Assistant at Synapticure, you will oversee medical record retrieval, complete paperwork, provide referrals to specialists, and perform various clinical and administrative duties within the Medical Assistant scope, all while adhering to HIPAA guidelines.

In Short

• Oversee medical record retrieval and paperwork.
• Provide referrals to specialists and manage prior authorizations.
• Virtually greet patients prior to visits with neurologists.
• Advocate for patients and families with clinical providers and insurance companies.
• Ensure high quality standards in client interactions.
• Collaborate with internal teams for effective representation.
• Maintain positive relationships with medical and community partners.
• Communicate expertly about the program and company.
• Work in a remote-first environment.
• Be part of a mission-driven company focused on neurodegenerative diseases.

Requirements

• Active Medical Assistant Certification.
• 2+ years of experience as a Medical Assistant.
• Experience handling and reviewing medical records.
• Experience in a rapidly growing organization.
• Experience in coordinating and managing referrals.
• Exceptional communication skills.
• Bilingual in English and Spanish preferred.

Benefits

• Competitive salary and benefits package.
• Health insurance offering.
• Remote work with necessary technology provided.