Telehealth Medical Assistant - Remote

Overview

The Telehealth Medical Assistant at Synapticure plays a crucial role in supporting patients and caregivers by overseeing medical record retrieval, completing paperwork, and providing referrals, all while adhering to high standards of privacy and confidentiality.

In Short

• Oversee medical record retrieval and paperwork.
• Provide referrals to specialists and prior authorizations.
• Virtually greet patients prior to visits with neurologists.
• Advocate for patients and families with clinical providers.
• Maintain accountability for high-quality standards.
• Collaborate with internal teams for effective representation.
• Nurture relationships with medical and community partners.
• Communicate expertly about the program and company.
• Work remotely from home with provided technology.
• Full-time position with competitive salary and benefits.

Requirements

• Active Medical Assistant Certification.
• 2+ years experience as a Medical Assistant.
• Experience handling and reviewing medical records.
• Experience in a rapidly growing startup environment.
• Experience managing referrals.
• Exceptional communication skills.
• Bilingual English/Spanish preferred.

Benefits

• Competitive salary based on experience.
• Health insurance offering.
• Remote work flexibility.
• Supportive company culture focused on patients.
• Opportunity to work with a dedicated team.