Remote Otter LogoRemoteOtter

Working Student / Intern Customer Support (All Genders) - Remote

Posted 3 weeks ago
Customer Service
Internship
Worldwide

Overview

You want to shape the future of robotics? Then support our customer support team in taking care of our clients and solving technical problems. In this role, you will work closely with other members of our customer organization and cooperate with our developers to analyze and resolve issues.

In Short

  • Support in analyzing and resolving technical issues in customer environments
  • Assist customers with software-related questions
  • Optimize support processes
  • Contribute to the management, monitoring, and optimization of our SaaS environments

Requirements

  • You are a registered student in Computer Science or a related field
  • Interest in Kubernetes environments (experience is a plus)
  • Independent and solution-oriented working style
  • You maintain a positive and empathetic attitude when dealing with customers
  • First experience with Linux, networking, or REST API interfaces is an advantage
  • You have fluent German and very good English skills

Benefits

  • Work on exciting projects and the opportunity to take on responsibility quickly – the ideal foundation for your future career
  • Flexible working arrangements (remote, in-office, or hybrid)
  • Modern office in the heart of Hannover
  • Modern hardware and software solutions
  • Corporate benefits: access to exclusive employee discounts and perks with a variety of partner companies

Translated from German

SYNAOS logo

SYNAOS

SYNAOS GmbH is an innovative company dedicated to transforming the logistics and production industry through advanced software solutions. With a diverse team of over 100 professionals from 15 different nations, SYNAOS fosters a collaborative and ambitious work environment. The company emphasizes customer-centricity, continuous improvement, and informed decision-making, aiming to deliver exceptional software experiences to its clients. SYNAOS values authenticity and diversity, encouraging applicants from all backgrounds to join their mission of revolutionizing the industry. They offer flexible working arrangements, competitive compensation, and a modern office in Hannover, along with generous vacation policies and employee benefits.

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