Voice Engineer - Remote

Overview

Symbio is a software company revolutionizing global communication. Our platform offers a comprehensive communication stack, spanning carrier infrastructure to enterprise collaboration, serving diverse Asia-Pacific regions. Combining telecom and software expertise, we drive the evolution of modern communication.

In Short

• Operate and deliver all voice network services, ensuring high functionality and quality
• Design and maintain systems for high availability and reliability
• Manage upgrades and new implementations with minimal business impact
• Develop voice network assets, support network expansion, and plan for future capacity needs
• Address escalated issues, document work, and contribute to team knowledge sharing

Requirements

• Knowledge of VoIP technologies, including SBCs, protocols, and codecs, in a telco
• Min 5 + years’ technical experience in a Telco/ISP/MSP/Large enterprise
• Sound understanding of networking architecture and internet protocols
• Experience in troubleshooting voice and IP networks
• Good scripting skills (Python, Shell and / or Perl)
• Strong verbal and written communication skills
• Team player – good interpersonal skills and self-starting
• Ability to think outside of the box and demonstrate strong problem-solving skills
• Linux System Administration (especially automation tools e.g. Ansible) desirable

Benefits

• Flexible working options
• Customised learning journey opportunities
• Share options
• Generous parental leave
• Regular social events and social clubs
• Comfortable, fun, and diverse working environment