Senior Voice Engineer - Remote

Overview

As a Senior Voice Engineer, you will be responsible for designing, implementing, and maintaining voice and unified communications solutions. You will work closely with network engineers, system administrators, and other IT professionals to ensure the smooth operation of voice systems.

In Short

• Design and implement voice systems, including IP telephony, unified communications, and contact center solutions.
• Configure voice network devices, such as IP PBXs, session border controllers, and voice gateways.
• Diagnose and troubleshoot voice network issues, including voice quality, call failures, and network outages.
• Implement and maintain security measures to protect voice systems from threats.
• Plan for future growth and scalability of the voice infrastructure.
• Maintain accurate and up-to-date documentation of voice system configurations and procedures.
• Manage relationships with vendors and clients.

Requirements

• 5+ years of experience in voice network engineering.
• Experience with NetSapiens, Ribbon C15, or Metaswitch VoIP platforms.
• Class 5 switch translation experience.
• Strong understanding of voice protocols, such as SIP and SS7.
• Experience with VoIP platforms and hosted PBX services.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications in voice technologies, such as CCNP Voice or CCIE Collaboration.

Benefits

• Competitive pay.
• Medical, dental, vision, life, and disability insurance.
• 401(k) plan.
• Attractive benefits package.