Upholstery Quality and Claims Coordinator - Remote

Overview

The Upholstery Quality and Claims Coordinator will ensure that all upholstered products meet quality standards before dispatch, playing a key role in improving customer experiences.

In Short

• Ensure all upholstered products meet internal quality standards before dispatch.
• Log all QC inspections on the designated platform.
• Conduct spot check QC visits at UK and EU manufacturers.
• Report all manufacturing defects to manufacturers.
• Submit and follow up on claims for manufacturing defects.
• Maintain all required compliance documentation.

Requirements

• Organised, proactive, and reliable.
• Works well independently and in teams.
• Quality-driven with a strong work ethic.
• Passionate about design and furniture.
• Flexible and adaptable.

Benefits

• Flexible working arrangements.
• Opportunity to impact outcomes in a small team.
• Regular workshops in London.
• Collaborative work environment.