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Luxury Hotel Customer Advisor with Dutch and English - Remote

Posted 5 days ago
Customer Service
Full Time
Bulgaria

Overview

We are seeking a proficient Luxury Hotel Customer Advisor fluent in both Dutch and English. This role is crucial for crafting exceptional experiences for our luxury hotel clientele.

In Short

  • Join a leader in digital transformation with over 37 years of experience.
  • Provide distinguished service and support to luxury hotel clientele.
  • Fluency in Dutch and English is required.
  • Strong communication and interpersonal skills are essential.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Attention to detail and commitment to high-quality service.
  • Previous experience in customer service, preferably in hospitality.
  • Permanent contract with long-term career opportunities.
  • Work flexibility with options to work from home.
  • Competitive salary and benefits including health insurance.

Requirements

  • Fluency in Dutch and English, both written and verbal.
  • Based in Bulgaria.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Attention to detail and a commitment to delivering high-quality service.
  • Problem-solving skills and adaptability.
  • Previous experience in customer service is a plus.

Benefits

  • Permanent contract with long-term career opportunities.
  • Additional health insurance and life insurance.
  • 21 days of paid annual leave.
  • Competitive salary and food vouchers.
  • Opportunities for internal promotion and professional certifications.
  • Work-life balance with paid breaks.
  • Access to cutting-edge technology.
  • Regular team-building events and wellness programs.
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Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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