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Lead WFM Management - Remote

Posted 2 days ago
Project Management
Full Time
Philippines

Overview

Sutherland is seeking an attentive and goal-oriented person to join us as a Lead WFM Management. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

In Short

  • Manage the Headcount Reconciliation Report and Tool
  • Schedule Uploader
  • Avaya ID Management
  • Work in a 24/7 environment
  • Demonstrated leadership skills
  • Proactive in developing trust with team members
  • Efficiently manage time and schedules
  • Work as a team player and leader
  • Flexibility for GY shifts, weekends, and holidays
  • Resolve issues and make improvements

Requirements

  • Knowledge in using MS Office
  • Ability to work in a 24/7 environment
  • Leadership skills
  • Proactive attitude
  • Team management experience
  • Time management skills
  • Ability to handle multiple schedules

Benefits

  • Opportunity to build a fulfilling career
  • Work with a driven team
  • Flexible working hours
  • Professional growth opportunities
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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