Remote Otter LogoRemoteOtter

Bilingual Customer Service Specialist - Spanish/English - Remote

Posted Yesterday
Customer Service
Full Time
TX, USA

Overview

The Bilingual Customer Service Specialist will efficiently manage client accounts, focusing on account handling, maintenance, collection, and liquidation for assigned portfolios while providing excellent customer service in both English and Spanish.

In Short

  • Team-oriented and results-driven environment
  • Top-notch paid training provided
  • Unlimited advancement opportunities available
  • Comprehensive benefits package
  • Analyze payment history and communicate account statuses
  • Recommend solutions and negotiate collection arrangements
  • Report complex issues to the Team Leader
  • Document activities according to procedures

Requirements

  • High School Diploma required
  • Fluent in English and Spanish
  • Typing speed of at least 30 WPM
  • Experience in customer service or retail
  • Strong organizational and problem-solving skills
  • Ability to handle high volume inbound calls
  • Excellent verbal and written communication skills
  • Attention to detail
  • Knowledge of Microsoft Windows, Word, and Excel
  • Professional demeanor under pressure

Benefits

  • Career advancement opportunities
  • Supportive team environment
  • Paid training
  • Rewarding benefits package
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

Share This Job!

Save This Job!

Similar Jobs:

Sutherland logo

Bilingual Customer Service Specialist - Spanish/English - Remote

Sutherland

30 weeks ago

Join Sutherland as a Bilingual Customer Service Specialist, managing client accounts and providing solutions in both English and Spanish.

TX, USA
Full-time
Customer Service
Sutherland logo

Bilingual Customer Service Specialist - Spanish/English - Remote

Sutherland

39 weeks ago

Join Sutherland as a Bilingual Customer Service Specialist, managing client accounts and providing top-notch service.

USA
Full-time
Customer Service

StockX

Bilingual Customer Service Specialist - French/English - Remote

StockX

23 weeks ago

Join StockX as a Bilingual Customer Service Specialist to support European customers and enhance their experience.

Worldwide
Full-time
Customer Service
StockX logo

Bilingual Customer Service Specialist - Remote

StockX

23 weeks ago

Join StockX as a Bilingual Customer Service Specialist to support and empower European customers in a dynamic and inclusive environment.

Worldwide
Full-time
Customer Service
Nielsen logo

Bilingual Customer Service Specialist - Remote

Nielsen

30 weeks ago

Join Nielsen as a Bilingual Customer Service Specialist to support our Mexico operation by conducting calls and providing exceptional customer service.

Mexico
Full-time
Customer Service