Product Manager - Artificial Intelligence & Machine Learning - Remote

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

In Short

• Define and own the roadmap for AI/ML initiatives.
• Partner with machine learning engineering teams to enhance survey design and content generation.
• Translate complex technical concepts into user-centered product experiences.
• Collaborate with UX design and research teams to understand user personas.
• Identify opportunities to embed AI/ML into existing and new products.
• Shape positioning and messaging for AI-powered features.
• Stay updated on market trends in AI.
• Analyze data to refine product delivery.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; advanced degree preferred.
• 5+ years of product management experience in consumer AI/ML products.
• 2+ years delivering NLP and LLM-based product features.
• Strong understanding of machine learning concepts.
• Experience bringing AI features to market.
• Ability to translate customer needs into product requirements.
• Strong collaboration skills with engineering and data science teams.
• Data-driven decision making and comfort with ambiguity.
• Excellent communication skills for technical and non-technical audiences.
• Experience in an agile development environment.

Benefits

• Competitive base pay ranging from $119,000 - $161,000/year.
• Bonuses and commissions may be offered.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) retirement plan and flexible spending accounts.
• Paid holidays and time off.
• Employee assistance program.
• Inclusive workplace initiatives and learning opportunities.