Product Manager - Artificial Intelligence & Machine Learning - Remote

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

In Short

• Define and own the roadmap for AI/ML initiatives.
• Partner closely with machine learning engineering teams.
• Translate complex technical concepts into user-centered product experiences.
• Work with UX design and research teams to understand user personas.
• Collaborate with other product managers to identify AI/ML opportunities.
• Shape positioning, messaging, and enablement strategies for AI features.
• Stay updated on market trends in AI.
• Analyze data and feedback to refine product delivery.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; advanced degree preferred.
• 5+ years of product management experience focused on consumer AI/ML products.
• 2+ years delivering NLP and LLMs based product features.
• Strong understanding of machine learning concepts and generative AI capabilities.
• Experience bringing AI features to market from ideation to launch.
• Ability to translate customer needs into product requirements.
• Strong cross-functional collaboration skills.
• A bias for action and data-driven decision making.
• Excellent communication and storytelling skills.
• Experience in an agile development environment.

Benefits

• Inclusive workplace where diverse backgrounds can excel.
• Employee feedback integrated into benefits policies.
• Learning and development opportunities.
• Annual holiday refresh and week of service.