Manager, Finance & Revenue Systems - Remote

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

In Short

• Manage and support a team of System Engineers responsible for financial applications, including Zuora, NetSuite, Coupa, Navan, Blackline
• Complete hands on configuration/ customization within the Zuora Billing and RevPro platforms
• Partner with Finance and revenue operations teams to transform business needs into high-quality, scalable processes
• Manage a team of Systems Engineers and Analysts responsible for financial systems management to ensure stakeholder needs are met and critical projects are prioritized
• Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions
• Convert complex systems and processes into digestible components for both technical and non-technical audiences
• Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable

Requirements

• Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro
• 5+ years of hands-on experience managing Zuora Billing and experience with RevPro is required
• Bachelor’s in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
• Extensive experience and fluency with Quote-to-cash operations
• Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
• Previous people management experience
• Netsuite certification

Benefits

• Inclusive workplace culture
• Learning and development opportunities
• Annual holiday refresh
• Annual week of service
• Flexibility through C.H.O.I.C.E Fund