Customer Service Representative - Seasonal - Remote

Overview

When disaster strikes, people need someone to listen, guide, and support them.
That someone could be you.

We’re launching a temporary support program for the upcoming hurricane season. As part of our response team, you'll assist residents with filing and navigating insurance claims so they can begin rebuilding their lives and homes.

In Short

• Provide compassionate support to homeowners in distress
• Assist with documenting damages and submitting insurance claims
• Answer questions and offer clear guidance on the claims process
• Collaborate with local teams and insurance representatives

Requirements

• Strong communication and empathy skills
• Ability to remain calm and helpful during stressful situations
• Previous experience in customer service, claims, or disaster response is a plus (but not required)
• Must be available to work flexible hours for the duration of the program

Benefits

• Make a real difference during a time of crisis
• Gain valuable experience in emergency response and customer support
• Be part of a dedicated, mission-driven team
• Paid training provided