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Tier 1 Korean Customer Service Representative - Remote

Posted 62 weeks ago
Customer Service
Full Time
Worldwide

Overview

We are looking for a Tier 1 Korean Customer Service Representative (CSR) to provide front-line support for our Korean-speaking health insurance clients. As a Tier 1 CSR, you will handle basic inquiries and provide assistance with health insurance policies, claims, and billing. This role is ideal for someone with strong communication skills in Korean and English, as well as a customer-centric attitude. Training on health insurance products and processes will be provided.

In Short

  • Provide front-line support for Korean-speaking clients
  • Handle inquiries related to health insurance policies
  • Assist with claims and billing questions
  • Strong communication skills in Korean and English required
  • Customer-centric attitude is essential
  • Training on health insurance products provided
  • Work remotely
  • Full-time position
  • Ideal for those passionate about customer service
  • Support a diverse client base

Requirements

  • Fluency in Korean and English
  • Strong communication skills
  • Customer service experience preferred
  • Ability to handle inquiries professionally
  • Willingness to learn about health insurance
  • Team player with a positive attitude
  • Available for full-time work
  • Remote work capability
  • Attention to detail
  • Problem-solving skills

Benefits

  • Training provided
  • Work from home flexibility
  • Supportive team environment
  • Opportunity to help clients
  • Career growth potential
  • Competitive salary
  • Health insurance benefits
  • Work-life balance
  • Diverse workplace culture
  • Access to resources and tools
SuperStaff logo

SuperStaff

SuperStaff is a dynamic organization focused on enhancing educational environments through innovative technology solutions. The company is dedicated to optimizing operational efficiency by maintaining and improving IT systems and automations. With a strong emphasis on collaboration, SuperStaff works closely with various stakeholders, including Shared Service teams and external vendors, to ensure seamless operations across its network of schools. The company values a proactive approach to problem-solving and fosters a culture of growth and learning, making it an ideal workplace for individuals passionate about education and technology.

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