AI Implementation Lead - Remote

Overview

As the AI Implementation Lead at Supermove, you will play a crucial role in transforming the moving industry by implementing cutting-edge AI solutions that enhance customer experiences and drive efficiency.

In Short

• Lead end-to-end AI implementations for various AI solutions.
• Design and maintain AI playbooks and best practices.
• Serve as the AI subject-matter expert during customer onboarding.
• Collaborate with Product and Engineering teams to pilot new AI features.
• Analyze AI performance to inform future iterations.
• Train customer teams on self-service management of AI tools.
• Build structure and repeatability through documentation.
• Work in a fast-paced, innovative environment.

Requirements

• 3–5 years experience in Professional Services or Solutions Engineering.
• Proven track record of leading technical customer implementations.
• Strong understanding of LLMs and conversational AI.
• Experience with prompt design and workflow configuration.
• Excellent communication skills for simplifying complex concepts.
• Highly organized with a focus on process rigor.
• Curious and adaptable to emerging technologies.
• Startup mindset balancing structure and speed.

Benefits

• Opportunity to shape the future of the moving industry.
• Work with a passionate and innovative team.
• High visibility role with significant impact.
• Flexible working environment.