Customer Service Representative (Live Chat) - Part Time - Remote

Overview

SummitNext is seeking a part-time Customer Service Representative to assist customers through live chat in a remote setting.

In Short

• Part-time position available for Customer Service Representative.
• Work hours from 6.00pm to 12.00am.
• Remote work opportunity from home.
• Respond to customer inquiries via live chat.
• Provide accurate information and troubleshoot issues.
• Maintain high customer satisfaction levels.
• Document customer interactions in the system.
• Collaborate with team members to enhance customer experience.
• Requires strong communication and multitasking skills.
• 1-2 years of customer service experience preferred.

Requirements

• High school diploma or equivalent.
• 1-2 years of customer service experience, preferably in live chat.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and attention to detail.
• Proficient in live chat software and Microsoft Office.
• Reliable internet connection and quiet workspace required.

Benefits

• Competitive salary and benefits package.
• Flexible working hours.
• Supportive and collaborative team environment.
• Opportunities for growth and advancement.