Director of Support Operations - Remote

Overview

The Director of Support Operations is responsible for leading a team that provides operational support and resources to clinicians and markets to enable superior clinical care.

In Short

• Lead the Central Support Operations team.
• Oversee credentialing, revenue cycle management, and central scheduling.
• Implement and improve operational processes.
• Drive performance for central services.
• Collaborate across the organization for scalable solutions.
• Cultivate a customer-oriented culture.
• Provide strategic vision and financial impact.
• Ensure compliance with policies and procedures.
• Support vendor selection and efficiency identification.
• Manage team performance towards service level agreements.

Requirements

• Bachelor’s degree in business or related field.
• Minimum of 8 years’ experience in healthcare operations.
• Strong leadership and team management skills.
• Excellent communication and presentation skills.
• Ability to make sound decisions in a dynamic setting.
• Experience in multi-market organizations.
• Analytical and critical thinking skills.
• Demonstrated ability to mentor high-performing teams.
• Business travel as needed.
• Internet connectivity with specified speeds.

Benefits

• Hybrid-Remote Flexibility.
• Comprehensive benefits including medical, dental, and vision insurance.
• 401k with employer match.
• Paid holidays and flexible vacation time.
• Wellness and growth support.
• Professional development stipend.
• Employee assistance programs.
• Paid leave for various life events.
• Competitive compensation with performance-based bonuses.
• Support for family forming services.