Microsoft Dynamics 365 Account Manager - Remote

Overview

As a Microsoft Dynamics 365 Account Manager at Stoneridge Software, you will be responsible for building and maintaining long-lasting relationships with clients, overseeing a portfolio of existing accounts, and identifying new sales opportunities.

In Short

• Manage a book of pooled and nurtured accounts.
• Execute targeted outreach campaigns to increase client engagement.
• Surface cross-sell and upsell opportunities.
• Maintain clear documentation in CRM and account tracking systems.
• Generate reports on account health and engagement metrics.
• Partner with marketing for effective nurture campaigns.
• Support outbound initiatives for promoting services.
• Communicate effectively with clients and stakeholders.
• Attend industry events across the US and Canada.
• Flexible work environment with remote options.

Requirements

• Bachelor's degree in Business Administration or related field.
• Proven experience in account management or similar roles.
• Hands-on experience selling Microsoft Dynamics Suite solutions.
• Strong communication and presentation skills.
• Skilled in using CRM systems and Microsoft Office applications.
• Ability to manage multiple accounts and projects simultaneously.
• Excellent listening and negotiation capabilities.
• Ability to communicate effectively in English.
• Exhibit Stoneridge Software's Core Values.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) contribution program or RRSP Benefits.
• Paid parental leave and flexible time off.
• Learning and development allowance.
• Home office and wellness allowance (US Only).
• Social wellness clubs and charitable contributions.
• Paid holidays and sick time.
• Mobile/internet reimbursement.
• Employer charitable contribution.
• Paid business mileage.