Medical Operations Associate - Remote

Overview

We are seeking a proactive and detail-oriented Medical Operations Associate to join our dynamic team. In this role, you will be responsible for ensuring the seamless flow of clinical operations by managing consult assignments, supporting clinicians during their shifts, and overseeing various communication channels. The ideal candidate will possess strong organizational skills, the ability to prioritize in a fast-paced environment, and a passion for operational excellence in a healthcare setting.

In Short

• Oversee appointment queues and clinician support.
• Manage IT support tickets for clinicians.
• Engage with clinicians through multiple communication channels.
• Track and report key operational metrics.
• Manage incoming communications from patients and partners.

Requirements

• Strong organizational skills.
• Ability to prioritize in a fast-paced environment.
• Experience in healthcare operations.
• Excellent communication skills.

Benefits

• Dynamic team environment.
• Opportunity for professional growth.