Junior IT Operations Manager - Remote

Overview

Statista is a leading business data platform that supports people worldwide in making fact-based decisions by providing reliable and user-friendly data and various data analysis products and services.

In Short

• Support employees worldwide with IT questions regarding hardware, software, accounts, and digital workplace.
• Process IT requests reliably and solution-oriented.
• Work closely with IT Engineering and IT Security teams, focusing on Apple infrastructure.
• Document carefully in the ticket system and create helpful knowledge articles.
• Actively participate in the development of support processes.
• Continuously develop and stay open to new technologies.

Requirements

• Completed training in IT, e.g., as an IT specialist for system integration.
• Strong initiative, communication skills, and customer orientation.
• Experience in user support and implementation of IT projects.
• Good knowledge of macOS and Microsoft Windows.
• Fluent in German and good English skills.

Benefits

• Work from abroad: 10 days a year (up to 30 days if family lives abroad).
• Hybrid work and flexible working hours.
• International team and regular team events.
• Career and further training opportunities.
• Attractive locations and modern offices.
• Support for mental health through OpenUp.