Application Support Engineer (SQL Expert) - Remote

Overview

StarCompliance is seeking a highly skilled, critical thinking Application Support Engineer (SQL Expert) to join our expanding Technical Services team. In this lead analyst position, you will primarily provide technical expertise for the level 2 application support team along with proactive application/database monitoring and issue resolution.

In Short

• Provide technical expertise for level 2 application support team.
• Proactive application/database monitoring and issue resolution.
• Ensure smooth operation of web applications.
• Utilize extensive knowledge of co-located and cloud environments.
• Drive operational excellence and deliver best-in-class client experience.
• Deep understanding of web application support using Microsoft technologies.
• Proven track record in fast-paced technical teams.
• Work directly with Client Services, Professional Services, Product, Relationship Management, and Sales.
• Methodically assess, direct or resolve issues.
• Passionate about the StarCompliance brand identity.

Requirements

• Experience in application support.
• Expertise in SQL and Microsoft technologies.
• Strong critical thinking skills.
• Ability to work in a fast-paced environment.
• Experience with cloud environments.
• Excellent communication skills.
• Team player with a collaborative mindset.
• Proactive problem-solving abilities.
• Understanding of client needs and solutions.
• Ability to work with various technical teams.

Benefits

• Opportunity to work in a dynamic team environment.
• Professional development opportunities.
• Engagement with various departments.
• Contribute to operational excellence.
• Be part of a growing company.
• Work with cutting-edge technologies.
• Competitive salary and benefits.
• Supportive work culture.
• Flexible working arrangements.
• Chance to make a significant impact.