Remote Otter LogoRemoteOtter

Healthcare Administrative Assistant (Part-time) - Remote

Posted Yesterday
Customer Service
Part Time
Philippines

Overview

We are seeking a detail-oriented and reliable Healthcare Administrative Assistant (PART-TIME) to support our healthcare operations remotely. This role involves managing patient communications, coordinating with insurance providers, and maintaining accurate records. The ideal candidate is organized, communicative, and comfortable working independently in a low-volume environment.

In Short

  • Schedule and manage patient appointments
  • Answer inbound calls and return missed calls (volume may vary day to day)
  • Contact insurance companies to follow up on claims and required documentation
  • Follow provided scripts during patient and carrier interactions
  • Document all communications with patients and insurance carriers
  • Review and verify the accuracy and completeness of claim forms
  • Use Excel to track patient visits, claim submission dates, and payment status

Requirements

  • Experience following up on insurance denials
  • Strong attention to detail
  • Logical and analytical thinking
  • Clear and professional communication skills
  • Ability to work independently and manage time effectively
  • Familiarity with HIPAA compliance and patient confidentiality

Benefits

  • Flexible work schedule
  • Remote work environment
  • Opportunity to gain experience in healthcare administration
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Staff4Me

Staff4Me is a leading provider of comprehensive back-office support services, dedicated to empowering businesses to thrive in today's dynamic market. With over 20 years of experience and a global workforce of 8,000 professionals, the company specializes in offering tailored solutions that drive efficiency, innovation, and growth.

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